- We ship locally in Singapore (for international orders please contact us).
- Local orders within Singapore will take 4-7 business days to be delivered to you.
- International shipments have been halted for the time being. Please inquire at email@example.com if you are ordering from outside of Singapore.
- All orders are subjected to a 5 SGD shipping charge and optional 20 SGD shipping charge for expedited orders.
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards and PayPal.
- We also accept offline payments via direct bank deposit, PayNow/PayLah in Singapore.
- Cash on Delivery is available in Singapore.
- Payment account details below:
Account Name: FOROUTDOORS PRIVATE LIMITED
Bank: Maybank Singapore
Account Number: 04011553169
PayNow/PayLah UEN: 201828631R
Note that additional exchange fee may apply if your currency is other than SGD.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
- Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
- Seller will provide the customer with instructions on how to return your items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
- Return of sale items are not allowed and all returns are final.
- For Outdoors reserve the right to decline returns if above requirements are not met.
Where customers can track their orders?
- Is it possible to change the order and how it can be done?
- How to take care about XX item?
- If customer received only part of the whole order, what should be done?
- Can a loyal customer get a discount?
- When is the next promotion?
- Can the seller send you product test samples?
- How can an order be cancelled?
- If an order is shipped, separately will there be double shipping charge?
- Customs fees and/or taxes for international orders.